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跨境电商营销策划 读者对象:(1)"跨境电商B2B数据运营”1+X职业技能等级证书取证学生; (2)"跨境电子商务师”认证项目认证学员; (3)跨境电商相关专业学生。
本书以整合营销、数字营销在跨境电商领域中的应用为主题,尝试构建跨境电商营销策划体系,全书共分为12章,包括概论、市场与品牌策划、客户策划、选品与供应链、定价与促销、视觉营销、电商平台营销、搜索引擎营销、社媒营销、EDM直复营销、服务营销和营销创新。通过本书的学习,读者应能对数字营销有系统认识,并能产出较专业的跨境电商营销策划案。 本书是跨境电商B2B数据运营职业技能等级证书高级配套教材,可作为双高职业学院和应用技术型本科院校跨境电子商务、电子商务、国际经济与贸易、商务英语等相关专业教材,也可供跨境电商应用企业营销策划人阅读。
第一章概论···················································································································.1
第一节数字营销时代···································································································.2 第二节营销基础·········································································································.5 第三节数字时代的跨境电商营销策划··············································································.8 第四节 CMO及其团队·······························································································.12 本章小结···················································································································.17 本章习题···················································································································.17 第二章市场与品牌战略·······························································································.18 第一节市场调查·······································································································.19 第二节目标市场·······································································································.28 第三节定················································································································.31 第四节品················································································································.36 第五节市场战略策划·································································································.42 本章小结···················································································································.47 本章练习···················································································································.47 第三章客户策划··········································································································.49 第一节客户洞察·······································································································.50 第二节客户运营·······································································································.54 第三节客户价值评价·································································································.60 第四节客户运营策划·································································································.62 本章小结···················································································································.64 本章习题···················································································································.65 第四章产品与供应链策划····························································································.66 第一节理解产品·······································································································.67 第二节选················································································································.75 第三节跨境供应链选择······························································································.88 第四节产品运营·······································································································.91 第五节产品与供应链策划···························································································.97 本章小结··················································································································.101 本章习题··················································································································.101 第五章定价与促销·····································································································.103 第一节定价基础······································································································.104 第二节定价实践······································································································.108 第三节促···············································································································.113 第四节促销策划······································································································.122 本章小结··················································································································.125 本章习题··················································································································.125 第六章视觉营销策划··································································································.126 第一节视觉营销概述································································································.127 第二节跨境电商的视觉与体验····················································································.129 第三节视觉营销效果评估··························································································.135 第四节视觉营销方案策划··························································································.138 本章小结··················································································································.142 本章习题··················································································································.142 第七章平台营销策划··································································································.143 第一节概述············································································································.144 第二节阿里巴巴国际站营销矩阵·················································································.147 第三节店铺经营指标体系··························································································.153 第四节跨境电商平台营销策划····················································································.156 本章小结··················································································································.160 本章习题··················································································································.160 第八章社会化媒体营销策划·······················································································.162 第一节概···············································································································.162 第二节社会化媒体品牌营销及其成效分析·····································································.165 第三节社会化媒体获客及其成效分析···········································································.168 第四节社会化媒体再营销及其成效分析········································································.172 本章小结··················································································································.177 本章习题··················································································································.178 第九章 EDM营销策划································································································.181 第一节概述············································································································.182 第二节实施 EDM ····································································································.184 第三节 EDM的成效评价···························································································.189 第四节 EDM策划····································································································.193 本章小结··················································································································.195 本章习题··················································································································.195 第十章服务营销·········································································································.198 第一节服务与再营销································································································.199 第二节社群运营······································································································.204 第三节服务营销评估································································································.208 第四节服务营销策划································································································.212 本章小结··················································································································.216 本章习题··················································································································.217 第十一章跨境电商营销创新·······················································································.218 第一节营销创新概述································································································.219 第二节直播营销······································································································.221 第三节高阶营销技巧································································································.231 第四节营销创新环境与激励·······················································································.240 本章小结··················································································································.244 本章习题··················································································································.244
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